Support

Frequently asked questions

Everything you need to know about the product and billing.
What is the shipping policy?
Delivery within 8 days (articles in stock), otherwise up to maximum of 4 weeks.
What is the product warranty?
Warranty: Two years parts and labour, return defective parts to Tetra Engineering. The client must return the defective parts to Tetra Engineering at their own expense.
How does billing work?
Billing is done by bank transfer to Tetra Engineering.
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